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Partner Success Manager

Date: Jan 19, 2021

Location: Irvine, CA, US, 92618

Company: VIZIO, Inc.

About the team:

The Business Development team at VIZIO is looking for a Manager, Partner Success to join us.  In coordination with your BD counterparts, you will provide partnership account management including on-boarding, content usage insights, and revenue optimization to VIZIO’s content partners. 


The Manager, Partner Success acts as a conduit between business and technical teams to ensure clear communication of priorities and challenges.  You’ll be acting as a trusted advisor to ensure partners’ confidence in VIZIO SmartCast and our ability to deliver best-in-class products and experiences. 


The successful candidate will be the face of VIZIO to our content partners ensuring alignment across multi-functional areas (e.g. engineering, finance, marketing, analytics, etc.).  In this position, you will work hand in hand with key stakeholders and serve as a cross-functional liaison to lead partnership initiatives and manage multiple touch points. You’ll work in coordination with the BD Account Managers on deal renewals for existing partnerships.This diverse set of responsibilities requires a deep understanding of the partner’s business, content and goals, as well as the ability to paint a clear and compelling vision around how we will work collaboratively to drive great results.  The ideal candidate will have a passion for partnerships, data, and monetization.


What you will do:

  • You will build strong relationships with VIZIO’s content partners, and through proactive management and regular conversations, you’ll ensure that our content partners are satisfied with their onboarding experience and ongoing engagement across the VIZIO teams.  This will also include formal meetings to review performance and strategic initiatives in the form of Quarterly Business Reviews (QBRs) and other updates.
  • Engage with content partners and internal stakeholders to create strategic initiatives aimed to increase SmartCast usage and monetization. 
  • Manage partner relationship including facilitating onboarding efforts, regular updates on usage, tech requirements and revenue after launched.
  • Interface between the BD team, VIZIO internal engineering and product teams, and external content partner teams.
  • Optimize partner revenue and provide forecasting insight through revenue model (e.g. SVOD, TVOD, AVOD) and additional opportunities (e.g. app placement, buttons, referrals to Endemic ad campaigns, product monetization features).
  • Identify, design, plan and implement partnership strategic initiatives (e.g. product promotions, on-device promotions, VIZIO exclusives for content, etc.).


About You:

  • You have earned a Bachelor’s Degree or have equivalent work experience.
  • You have 5+ years in business development or account management, preferably in technology, entertainment or fast moving business sectors.
  • You have both business and technical backgrounds required.
  • You have experience in a client/external facing role.
  • You have experience in both the hardware and software industries; CTV a plus.
  • You are an expert in MS Office Suite (Outlook, Word, and PowerPoint).
  • You have excellent cross-functional leadership skills.
  • You have excellent and concise written and oral communication.
  • You have demonstrated experience with account management and negotiating contracts including initial engagement, renewals and amendments aimed at revenue or technical initiatives.
  • You have experience with reporting and analytics (usage trends, marketing insights, revenue)
  • You have experience project managing and consulting to identify, implement and manage strategic initiatives.


About VIZIO:

We are Beautifully Simple.

Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.


VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.


We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.




Nearest Major Market: Irvine California
Nearest Secondary Market: Los Angeles

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